Provided an option in the VICIdial to display the CRM tab. so if you see below (in screenshots) the leads in VICIdial display. based on the integration of CRM with vTiger same leads open in the CRM tab when user click on the CRM Tab.
Leads in VICIdial:
3 Leads in CRM: [cs_space size=”10px”]1. CRM is opened in the VICIdial screen so agent doesn’t have to navigate to separate page.
2. Movable script window under CRM for agent to read/speak during the call.
4. User management and Roles Synchronization: (Integration of vTiger user with VICIdial and VICIdial users with vTiger)
1. User List in VICIdial:
2. User List in Vtiger:
We have done much other integration in vTiger for VICIdial like click to dial, access recording under PBX Manager of the Vtiger etc…
Feel free to contact us on info@varianceinfotech.com for any assistance in Integration of VICIdial with Vtiger.
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Comments (3)
Davesays:
October 17, 2014 at 7:02 pmIs this something available to the public? Where can I download the integration patch?
variwordpresssays:
January 13, 2015 at 5:47 amHi Dave
Thanks for the response
We can give you a demo on this please let us know the date and time.
Please add us on skype.
Skype: varianceinfotech
Regards
Deepan Patel
Business Manager
Variance Infotech
Nikhil Vohrasays:
April 1, 2016 at 2:22 pmI would like to take the demo of this integration between the vicidial and vtiger. Also we have some custom requirements if that can be accommodated. Please feel free to get in touch with me. We have our Vicidial server and we would like to get the integration done for our customer database. my skype id is mail.nikhilvohra@gmail.com