Using a simple web form, we can allow our customers to submit cases directly to our customer support group online.These cases will be automatically created in salesforce.com.
1. Go to Setup –> Search for Case and Select –> Web-to-Case HTML Generator.
2. Select the required fields and enter the return URL and click “Generate” button.
3. Copy and paste the HTML generated in your blog or website.
4. Click “Finished” Button.
5. Go to the form created using generated HTML in your blog or website.
6. Click “Submit Query” button.
7.Check the created Case in your Salesforce organization.
Point to Remember:
Thanks For the Reading www.varianceinfotech.com
Do You Need more information ?
For any further information / query regarding Technology, please email us at info@varianceinfotech.com OR call us on +1 630 861 8263, Alternately you can request for information by filling up Contact Us