Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales and service capabilities that are fast, familiar and flexible, helping businesses of all sizes to find, win and grow profitable customer relationships.
Delivered through a network of channel partners providing specialized services, Microsoft Dynamics CRM works with familiar Microsoft products to streamline processes across an entire business.Get the facts you need to see how Microsoft Dynamics CRM is designed to be a management solution familiar to your people, work easily with the systems your company already has implemented, empower people and teams to be productive, and help you drive business success.
Three pillars of CRM which are useful to any small , medium or large business are
- Built In BI and Dashboards
- Improved Security and Audit
- SharePoint Integration
- Tighter Outlook Integration
- Personal Views
- Changing Flat charts to 3D Charts
- Bulk Delete
- Field-Level Security
- Sales
- Solution Management
- Goal Management
- Web Resources
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