1: Marc Benioff was named as one of the Young Global Leaders by the members of the World Economic Forum (WEF) in the year 2009.

Customer relationship management is an approach to manage a company’s interaction with current and potential customers.

Now It’s 17th year, Dreamforce has evolved from a tech conference into an immersive experience that illustrates how business can be a platform for change.

The approval process takes Automation in Salesforce one notch higher. This automated process deals with how records in the system get approved. Since this process takes things into autopilot, you will have to define certain rules for approval as well as certain criteria.

Flow is a powerful business automation tool that can manipulate data in Salesforce in a variety of ways. Such application can be created right from the org’s setup with just drag-drop/point-click. The ease of creating flows makes it the number one go-to tool when it comes to complex business requirements.It is not only easy to create, but also it does not require any coding.

Flow is a powerful business automation tool that can manipulate data in Salesforce in a variety of ways. Such application can be created right from the org’s setup with just drag-drop/point-click. The ease of creating flows makes it the number one go-to tool when it comes to complex business requirements.It is not only easy to create, but also it does not require any coding.

The Einstein Analytics Cloud is a Salesforce product, much like the Sales & Service Cloud, you can buy this product and start using it out of the box. However, Wave is the platform that the Analytics Cloud is built on. This means that in the future, Partner App companies will be able to build their own BI applications on the Wave platform. This relationship might seem familiar, and that’s because it’s exactly the same as Salesforce.com and Force.com.