The technologies driving cryptocurrencies such as Bitcoin and Etherium might not be a household name as yet but it really is getting traction quick. The future of all these cryptocurrencies might be uncertain, but Blockchain by itself is likely to stick around. They have started out a world of opportunities and can potentially transform the way in which current technology and business procedures function. Keeping that in mind, you will concentrate on how Blockchain will probably affect Customer Relationship Management down the road.
As we know with each new release, Salesforce is adding more and more on Lightning Experience. So, nevertheless this time as well, it came up with rich Lightning Experience Features and now Lightning Experience is obtaining subtle and sturdy. It is now way too quick and easy to maintain. Salesforce is encouraging its users to move to Lightning Experience and If you are still utilising Salesforce Classic programme, Winter 19 release can provide you tonnes of reasons to change to Lightning Experience . One common tendency of the users is they often switch to Salesforce Classic, now you can display a form to fill-up by the users as a feedback once they switch back to Salesforce Classic.