What is vTiger CRM:

vTiger CRM refers to both cloud and open source versions of the CRM application offered by the company vTiger. vTiger’s open source CRM application was originally forked from Sugar CRM with the intention of being a fully open source CRM application with comparable functionality to Sugar CRM and Salesforce.com.

What is Sage CRM:

Sage CRM is a line of software products for customer relationship management in the small and medium-size business (SMB) market.

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Comparison Matrix of vTiger v/s Sage:

Comparison Matrix
Module / Feature	VTiger CRM 6.1	SageCRM
	OpenSource Edition	Community Edition
Marketing Automation
Campaigns	Yes	Yes
Campaign Dashboard	Yes	No
Email Marketing	Yes	No
Web-to-Lead Forms	Yes	No
List Management	No	No
Marketing Reports	Yes	Yes
SMS Notifier	Yes	Yes
Newsletter Management	No	No
Sales Force Automation
Leads	Yes	Yes
Contacts	Yes	No
Potentials / Opportunities	Yes	Yes
Accounts	Yes	No
Activities	Yes	No
Documents	Yes	No
Contracts	Yes	No
Products	Yes	No
Quotes	Yes	Yes
Sales	Yes	No
Invoice	Yes	No
Purchase Order	Yes	Yes
Account Hierarchy	Yes	No
Recycle Bin	Yes	No
Reporting
Sales Trends	Yes	No
Marketing Analytics	Yes	No
Case Reports	Yes	No
Multiple Dashboards on Homepage	Yes	No
Customer Profiles	No	No
SQL Reporting	No	No
Help Desk
Case Management	Yes	No
Email Based Ticketing	Yes	Yes
Knowledge Base	Yes	No
Self Service Portal	Yes	No
Case Escalation & Queuing	No	Yes
Collaboration
Email Client	Yes	No
Project Management	Yes*	No
Outlook Plugin	Yes	Yes
Word Plugin	Yes	No
Thunderbird Plugin	Yes	No
Firefox Plugin	Yes	No
Activity Management	Yes	No
Employee Directory	Yes	No
Reminders & Alerts	Yes	No
Team Notices	Yes	No

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