Differences between Dynamics CRM 4.0 and CRM 2011

In Dynamics CRM 2011, the renaming of workflows to processes reflects some changes and improvements. A business process can be one of two types. Workflows are automated (asynchronous) processes running in the background, triggered automatically by an event or run on-demand by a user. These are the same workflows that are from Dynamics CRM 4.0. Dialogs are interactive (synchronous) processes, requiring user input to start and run to completion.

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