Dynamics CRM and Dynamics NAV Integration
Dynamics CRM
Dynamics CRM is the Microsoft™s CRM package which promotes sales and marketing in an organization. Dynamics CRM is based on XRM platform and it supports .NET framework. It supports the client server architecture and it can be integrated to Microsoft SharePoint and implemented on IIS server to provide a web based solution.
Differences between Dynamics CRM 4.0 and CRM 2011
In Dynamics CRM 2011, the renaming of workflows to processes reflects some changes and improvements. A business process can be one of two types. Workflows are automated (asynchronous) processes running in the background, triggered automatically by an event or run on-demand by a user. These are the same workflows that are from Dynamics CRM 4.0. Dialogs are interactive (synchronous) processes, requiring user input to start and run to completion.