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CRM software is the biggest software market in the world and the growth continuously picked up. In fact, CRM is expected to reach more than $100 billion in revenues by 2025.

top-features-mobile-crm

Growth of CRM sector pick-up after revolution of Cloud technology as well as increase in competition in SMB and MSME industries.
Now, there has to be some fact that, why you should build MobileCRM Apps?
As per the survey by major companies showed that 65% of sales team who used mobile CRM achieved their sales quotas. While only 22% of reps using non-mobile CRM have reached the same targets.
companies-mobile-crm
Let’s discuss Top features MUST have while building Mobile CRM.
Top Features of MobileCRM Every CRM company/customer should consider for Mobile Apps of CRM:

1. Dashboard with Summary Information:

crmtiger-app-dashboard

If you’re thinking to build #MobileCRM apps mobile dashboard is an important area to be considered first which should cover,
  • Upcoming activities
  • Activity stream – List all updates happening in CRM
  • Touch points / Key metrics – Display key information from all modules/features from mobile Apps

2. Scheduling an Appointment:

calendar-app schedule-appointments

 

Scheduling an appointment through mobile apps integrated with your CRM will be useful for customers to quickly schedule meetings from mobile apps with many other operations like,

  • Sync and Integrate device calendar with Mobile Apps calendar and Calendar display inside web CRM
  • Quickly view upcoming appointment in Day,Week or month view.

3. NearBy Leads or Customers :

nearby-customer nearby-leads

 

Most of users using mobileCRM because of few reasons, searching customer on map close to current location of users will help them to,

  • Schedule meeting
  • Help user to navigate on map to reach to the location
  • If user is support person than he/she will quickly access their support location on map

4. Notification – InApps / Push notification:

push-notification-app app-push-notification
Notification is the GameChanger features if you consider that in Mobile Apps for CRM which should have,
  • Push notification of any activities / updates
  • Notification of modification of any records of CRM
  • Push notification to all users of CRM for greetings / new updates etc..

5. QR or Business Card Scanner:

app-business-card business-card-app

 

Mobile Apps with option to Scan business card using OCR SDK integrated with Mobile Apps or Scan QR code to track assets helps many things like,

  • Reduce manual entries of Leads/Contacts when you scan business card.
  • Avoid problem of Lost card while you’re in exhibition and meeting many people.
  • If your customer managed inventory and tracking of assets from mobileCRM, than it will be quick.

6. Integration with analytics platform:

Integration-analytics-platform

 

If your mobile Apps Integrated with analytics platform than you could receive Scheduling an appointment through mobile apps integrated with your CRM will be useful for customers to quickly schedule meetings from mobile apps with many other operations like,

  • Sync and Integrate device calendar with Mobile Apps calendar and Calendar display inside web CRM.
  • Quickly view upcoming appointment in Day,Week or month view.

Do You Need more information ?


For any further information / query regarding Technology, please email us at info@varianceinfotech.com OR call us on +1 630 861 8263, Alternately you can request for information by filling up Contact Us

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