Call us Today +1 630 861 8263





TOP 40 CRM
SOFTWARE
REPORT

Comparison of the Leading CRM Software Vendors

Top 40 CRM Software Comparison

Salesforce Sales Cloud


www.salesforce.com

Starts at $25/user/mo

Select Customers
NBCUniversal, Siemens, Dell, Kelly Services, Dr. Pepper Snapple, HP                  

Key Features

Additional Features

  • Real-time updates on
    contacts, accounts,
    opportunities and
    documents
  • Consolidate account
    history, customer
    communications,
    contacts and more
  • Social media insight
  • Log calls and
    respond to leads from
    mobile devices
  • Manage and track
    campaigns across
    multiple channels
  • Business data
  • View details about
    deals the sales
    team is pursuing
  • Securely share files
  • Email and calendars
  • Analytics and
    forecasting
  • Build and manage a
    loyal partner community
  • Application library

NetSuite CRM+


www.netsuite.com

$129/user/mo

Select Customers
Aeris.net, AMPRO, Oakland Athletics, Document Sciences                  

Key Features

Additional Features

  • Opportunity management views
  • Competitor tracking
  • Customer-specific pricing and discounting
  • Multiple-leads tracking
  • 360-degree view into prospect and customer records
  • Real-time sales forecasting
  • Integrated order management
  • Quote and order management
  • Incentive compensation
  • Commissions management
  • Sales and marketing
  • Library publishing
  • Case management
  • Knowledge base management
  • Customer portal
  • Time tracking

C2CRM


www.c2crm.com

$47-$67/user/mo based on package

Select Customers
Verizon Wireless,Dean Foods,Douglas Machines,Cemex,City of Coppell                  

Key Features

Additional Features

  • Relationship management maintains customer information in central repository for quick access
  • Sales management includes all areas under relationships
  • Sales force automation
  • Customer service tracks post-sales activities
  • Help desk support, time and material billing and field service
  • Marketing management provides automated, collaborative communications via the customer’s preferred method of contact
  • Analytics help uncover the best or most profitable customers
  • Determines actual costs associated with servicing customers

Infor CRM


www.infor.com

Contact vendor for pricing information

Select Customers
Bell Canada, LAPEYRE, Navy Federal Credit Union, Tommy Bahama                  

Key Features

Additional Features

  • Easy-to-use interface for faster user adoption
  • Social data advisor
  • Multi-channel platform
  • Integrated reporting, analytics, data mining, list management, segmentation, campaign management and closed-loop reporting
  • BI integration
  • Infor ecommerce integration
  • Infor Social Commerce integrates Facebook with your site for maximum conversions
  • Targeted campaign executing and preference analysis
  • Consumer Interaction Hub helps optimize interactions for stronger lead cultivation and better customer insights

Sage CRM


na.sage.com

$39/user/mo

Select Customers
Panasonic, Lockheed Martin, Armstrong, Caber Sure Fit, NYSE                                     

Key Features

Additional Features

  • Easy-to-use interface
  • Fully customizable dashboard
  • Relationship management graphs
  • Customizable graphical workflow
  • Create accurate quotes and orders
  • Quickly execute marketing campaigns
  • Manage collaboration and team selling
  • Customer service and support
  • Reporting and analysis
  • Leverages financial information from back-office system
  • Mobile access on the latest smartphone and tablet devices
  • Application integration
  • Outlook and Exchange integration
  • Social media integration

Top 40 CRM Software Comparison

Base CRM


www.getbase.com

Starts at $45/user/mo

Select Customers
Barnes & Noble, Expensify, Wayfair, Dom & Tom, Sartorius                                    

Key Features

Additional Features

  • Base Voice includes
    calling, recording,
    logging and reporting in
    one platform
  • Base Power Insights
    provides reporting for
    important sales metrics
  • Native apps available
    on iOS, Android and
    Windows devices
  • Real-time visibility into
    your sales pipeline
  • Automatically track
    and share your email
    communications, no
    matter where you are
  • Base Appointments is a
    sales-focused calendar
    that knows who’s
    associated with each
    deal
  • Base Document
    Repository provides one
    shared library for all files
    a team needs

Mothernode CRM


www.mothernode.com

Starts at $49.99/user/mo

Select Customers
RBC Securities, Omaha Public Library, ASI Sign Systems, Izone Imaging                                    

Key Features

Additional Features

  • Real-time account management
  • Leads and opportunities
  • Sales management
  • Custom reports
  • Dashboards
  • Tasks & calendar integration
  • Collaboration and realtime notifications
  • Android, iOS mobile applications
  • Email templates
  • Email integration
  • Campaign management
  • Help desk
  • Case management
  • Quotes & proposals
  • Document signing
  • Inventory
  • Vendor management
  • File libraries
  • Customization
  • Permissions
  • Easy to use

Insightly


www.insightly.com

Free up to 2 users Premium plan is $15/user/mo

Select Customers
NY State Assembly,Reddit, Centercode,
YepRoc Records

Key Features

Additional Features

  • Task and calendar management
  • Contact management helps you efficiently leverage your network to grow your business
  • Opportunity reports to manage key sales metrics
  • Project management with activity sets, pipelines and milestones
  • Social CRM allows you to see your contacts’ information on popular sites
  • Integrates with Box, Dropbox, Evernote, Google Apps, Zapier, MailChimp, Microsoft OneDrive, Microsoft Outlook 2014/Office 365 and QuickBooks Online (premium plan)
  • API
  • iOS and Android apps

Gold-Vision CRM


www.gold-vision.com

Starts at $24/mo

Select Customers
Ordnance Survey, British Chambers of Commerce, Cosworth, Bridgestone                                    

Key Features

Additional Features

  • Outlook and Exchange integration
  • Integrated marketing Automation and email marketing
  • Device-independent mobile access
  • Dynamic dashboards and powerful reporting
  • Opportunity and pipeline management
  • Quote management
  • Event and project management as standard
  • Sophisticated lead management and scoring capabilities
  • Social media integration
  • Advanced customization capabilities

Microsoft Dynamics CRM


www.microsoft.com

Starts at $65/user/mo

Select Customers
Delta Air Lines, Hitachi Solutions America, ING Bank, Pandora, PGA Tour                                    

Key Features

Additional Features

  • Create business connections across CRM activities and entities
  • Build teams with users from multiple business units
  • Audit changes to business data with automatic notification
  • Role-based access and permissions
  • Measure performance of organizations, business units, teams and individuals
  • Contract management
  • Knowledge management
  • Mobile capable
  • Real-time analytics
  • Scheduling tools
  • Workflows establish rule-based approvals
  • Marketing tools
  • Sales force automation

Top 40 CRM Software Comparison

Commence CRM


www.commence.com

Starts at $19/user/mo

Select Customers
Weight Watchers, NRA, Maryland General Assembly, Kenway Mack

Key Features

Additional Features

  • Contact Management
  • Organization Chart
  • Activity Management
  • Task, Reminders, Alerts
  • Group Calendaring
  • Notes & History
  • Custom Dashboards
  • E-mail integration
  • Lead Scoring
  • Pipeline Management
  • Forecast & Reporting
  • Custom Reporting
  • Analytical Reporting
  • Marketing Campaigns
  • Bulk-E-mail
  • Letter Templates
  • MS Word Integration
  • Document Library
  • Web to Lead Capture
  • Customer Service
  • Automated Ticketing
  • Support Knowledgebase
  • Customer Portal
  • Project Management
  • Tasks & Time Slips
  • Conversations “Chat”

ClaritySoft


www.claritysoft.com

$468/user per year

Select Customers
Berkshire Hathaway, The City of Dublin, Ohio, Ovation Brands, Clareon

Key Features

Additional Features

  • Online and offline access to data
  • Quick and easy setup fully supported by ClaritySoft specialists
  • Seamless integration with MS Outlook, Gmail and QuickBooks
  • Affordable
  • Free lifetime support provided by ClaritySoft employees
  • Easy and intuitive navigation
  • Custom fields
  • User profiles
  • Access rights
  • Data is maintained in your own private database
  • Manages accounts, contacts, leads, dashboards and more
  • Mass email with analytics lets you view open rates

SAP Cloud for Sales


www.sap.com

Contact vendor for pricing details

Select Customers
Bentley Systems, BOA Group, Proseed,
Rieber

Key Features

Additional Features

  • Marketing resource and brand management
  • Campaign management
  • Segmentation and list management
  • Real-time offer management
  • Loyalty management
  • E-marketing
  • Collaboration tools to manage communication
  • Ecommerce
  • Interaction center
  • Partner channel management
  • Interaction center
  • E-service
  • Web channel analytics
  • Increase sales and extend market reach
  • Drive customer loyalty and demand through targeted, personalized e-marketing campaigns

PipelineDeals CRM


www.pipelinedeals.com

$24/user/mo

Select Customers
The Shearwater Group Inc, Concentra, Cloops, Group ISO

Key Features

Additional Features

  • Sales dashboard displays visual pipeline metrics
  • Real-time deal status updates
  • Deal management
  • Contact and lead management
  • Customizable activity tracking and notifications
  • Accessible from any mobile device
  • Import data from Outlook, Google, vCards, Excel and other CRM systems
  • Customizable data filtering
  • Collaboration tools
  • Set and track sales goals
  • Integrates with Google Apps, MailChimp, Outlook, VipeCloud, Zapier and more

SalesNexus


www.salesnexus.com

Starts at $55/mo

Select Customers
Better Business Bureau, Community Coffee, LoanDepot

Key Features

Additional Features

  • CRM and email Marketing in one system for sales teams
  • Select 500 prospect contacts each month at no charge via LeadFerret.com, including email addresses
  • Capture leads from your website
  • Marketing automation to create ongoing multi-step campaigns and activate them automatically based on activity, lack of activity, etc
  • Integrate with virtually anything using our robust API
  • Click-to-call using RingCentral or 3CX

Top 40 CRM Software Comparison

Prophet CRM


www.avidian.com

Starts at $55/user/mo for teams

Select Customers
AT&T, Bank of Hawaii, Century 21, Cisco, Dell, Fujitsu, Gateway

Key Features

Additional Features

  • Centralize contact management
  • Sales opportunity tracking
  • Flexible, customizable reports
  • Prophet SyncAcross and DupeDetector
  • On-premise or cloud deployment on demand
  • Scalable CRM in Outlook
  • Advanced user permissions
  • Sales automation/workflows
  • Generate quotes in Excel
  • Share customer communication

GoldMine CRM


www.goldmine.com

Licenses start at $1,695 for 3 users

Select Customers
Air Animal Pet Movers, TE Financial, Electrolab, WW Cannon

Key Features

Additional Features

  • All modules for marketing, sales, customer service and management
  • Concurrent and shared licensing
  • Easy setup by end user or with help from over 100 national certified consultants
  • Automated processes for workflow
  • Real-time drill down dashboards
  • Links to Word, Excel and Adobe
  • Outlook client add-in
  • Auto-linking of sent and received emails
  • Faster access than browser-based apps
  • Integrates with ConstantContact
  • Web access with iGoldMine add-on
  • Mobile access

MaximizerCRM


www.maximizer.com

$55/user/mo

Select Customers
Rolex, Radisson, Nestle, Hallmark, BBC, EMI, HSBC, Siemens

Key Features

Additional Features

  • Account and contact management
  • Sales force automation, opportunity management and sales forecasting
  • Marketing automation and email marketing
  • Case management, customer self-service, knowledge base and computer telephony integration
  • Reports, dashboards and custom reporting
  • Add-ons available for process automation and business activity reporting
  • Customization
  • Audit changes
  • Role-based access and permissions
  • Integration with Microsoft Office and Outlook

Infusionsoft


www.infusionsoft.com

Starts at $199/mo

Select Customers
All About Spelling, Hear and Play, Trainz.com, Just A Minute LLC

Key Features

Additional Features

  • Sales activities
  • Lead qualification and distribution
  • Sales and conversion reports
  • Opportunity and pipeline management
  • Web forms
  • Customer segmentation
  • Calendar
  • Auto responders
  • Social media
  • Behavioral triggers
  • Multimedia marketing
  • Storefront and shopping cart
  • Electronic order forms
  • Payment plans
  • Product management
  • Workflow automation discounts, upsells and trials

Act! Premium


www.act.com

SaaS starts at $45/user/mo; Single-user license costs $500

Select Customers
American Health Insurance, Amerifund, Buelow Financial Group

Key Features

Additional Features

  • Store contact information and other related details in a central database
  • Track all calendar events like calls, to-dos and meetings
  • Team calendar view
  • Create, send and track campaigns
  • Easy-to-use marketing tools
  • Design email templates
  • Group dashboards and reports
  • Use tools like Office, Outlook, Google, Dropbox and LinkedIn directly within Act!
  • Video training and expert support included in Premium SaaS edition

Top 40 CRM Software Comparison

InfoFlo


www.carmelvision.com

Starts at $99/user license

Select Customers
Alliant Capital LLC, FHD Inc, Pinpoint Profiles LLC                                    

Key Features

Additional Features

  • Manage all customer information from one easy-to-use interface
  • Track and automatically link contact information back to the correct contact
  • Custom fields
  • Relationship management
  • Collaboration and sharing tools
  • Leads and opportunities management
  • Database search function
  • Notes management
  • Document archiving
  • Email management
  • Import contacts from Outlook
  • Built-in softphone
  • Recording management
  • Social media integration

Pipedrive


www.pipedrive.com

Starts at $12/user/mo

Select Customers
The Brigade Inc, Subledger, Iterable                                    

Key Features

Additional Features

  • Intuitive pipeline view
  • Reporting filters
  • Admins can configure objectives, companies and contacts, products, deals, etc.
  • Automatic follow-up functionality
  • Track reasons for winning/losing a sale
  • Role-based permissions
  • Distribute problems and solutions to entire team with minimal clicks
  • Carry-forward for maximized learning
  • Two-way Google Calendar integration
  • Automatic email integration
  • Easy import from Google, Excel and Highrise enables same-day Pipedrive system setup

Campaigner CRM


www.campaignercrm.com

Starts at $29.99/user/mo

Select Customers
John Hancock Financial, Northpak Container, Aethon, MSA

Key Features

Additional Features

  • Create emails
  • 500+ email templates
  • Add own text and images
  • No previous knowledge needed
  • Smart email builder
  • Customize entire email
  • Automatically formats content
  • Resize and edit images
  • Personalize emails
  • Automatically add customer’s name
  • Target specific customers
  • Tracking and results
  • Track total emails sent
  • Track total emails opened
  • Measure results
  • Report statistics

Highrise CRM


www.highrisehq.com

Starts at $24/mo for up to 6 users

Select Customers
Cubit Planning, Lead Graffiti, Wood Holmes, Problem, Adverplans Inc

Key Features

Additional Features

  • View and track each contact on his or her own page
  • Robust task management
  • Easily track deals, proposals and leads
  • Simple permissions tools
  • Add contacts in seconds
  • Tracks emails, conversations and tasks
  • Latest activity screen view
  • Customizable
  • Cases helps you keep related notes, files, images and people together in one location
  • Collaboration tools

Oncontact CRM 7


www.oncontact.com

SaaS costs $49.95/user/mo;On-premise costs $995/user

Select Customers
Prudential, Protective, CBC, Carfax, Biotek                                    

Key Features

Additional Features

  • 360-degree CRM view
  • Improve sales efficiency
  • Marketing automation
  • Streamline customer service
  • Links to social networks
  • Powerful analytics
  • Microsoft Outlook integration
  • Mobile
  • Rich internet application
  • User preferences
  • Customizable
  • Provides central location where all departments of your company can share necessary information to collaborate and provide detailed communication with customers

Top 40 CRM Software Comparison

Oracle CRM On Demand


www.oracle.com

Starts at $75/user/mo

Select Customers
Alphawest, Equifax, NKK Switches, Verigy


Key Features

Additional Features

  • Account management
  • Agreement management
  • Audit trail
  • Billing management
  • Call center optimization
  • Credit management
  • Customer acquisition
  • Customer and partner applications
  • Customer retention
  • Equipment and infrastructure
  • Fraud management
  • Order configuration and management
  • Pricing management
  • Third-party and legacy Integration
  • Trouble ticket and service request
  • Management upselling and cross-selling
  • Usage, billing and service details
  • Full customization

BlueCamroo


www.bluecamroo.com

$45/user/mo

Select Customers
Contact vendor for case studies


Key Features

Additional Features

  • Integration services
  • Tools to increase customer capability and service by enabling customers to discover the answers they need quickly
  • Consistent UI
  • Customer and account data
  • Management tools
  • Knowledgebase provides documentation, product briefs, answers to FAQs and more
  • Access to downloadables
  • Ticket tracking
  • Live chat with support representatives
  • Mobile support
  • Community building
  • Customer satisfaction measurement
  • Business intelligence

LeadMaster


www.leadmaster.com

Starts at $150/mo for 3 users

Select Customers
BIO-key International, Channel Tools, Nebraska Christian College, Compaq

Key Features

Additional Features

  • Email and drip marketing
  • Lead nurturing
  • Market segmentation
  • ROI analysis
  • Activity tracking
  • Opportunity management
  • Lead management
  • Synchronizing sales data
  • Analytics and forecasting
  • Mobile CRM
  • Outlook integration
  • Modules for everything from contact management and task automation to lead development, marketing automation and analytic reporting

Pipeliner CRM


www.pipelinersales.com

$35/user/mo

Select Customers
Hunt Big Sales, Tensator, Quest RMG, Juniper Systems, Tiger Coatings                                    

Key Features

Additional Features

  • Business intelligence
  • Contact management
  • Create pre-formatted and custom reports
  • Create, measure and gauge deals
  • Complete archive of all deals won and lost
  • Lead generation and management
  • Opportunity tracking
  • Calendar integrates with Google and Outlook calendars
  • Manage calls, emails, social interactions, tasks, appointments and reminders
  • Social selling activities
  • Integrates with popular tools like Office Dropbox, MailChimp, Google, Marketo, HubSpot and more

Nutshell


www.nutshell.com

$15/user/mo

Select Customers
Contact vendor for case studies


Key Features

Additional Features

  • Track calls, email and meetings
  • Automatically import emails via Google Apps or IMAP
  • Real-time event feed and detailed reports
  • Track leads and sales
  • Manage all contact details
  • iPhone and Android apps can show reports on company health
  • Create, search and edit contact information
  • Team collaboration tools
  • Email and mobile notifications
  • Integrates with Google Apps, MailChimp, Zapier, Zendesk and more

Top 40 CRM Software Comparison

Aptean Pivotal CRM


www.aptean.com

Contact vendor for pricing details

Select Customers
Canon, SunTrust, Verizon Wireless, VMWare, TD Bank

Key Features

Additional Features

  • Customizes data model, user interface and business processes
  • Leverages metadata- driven architecture
  • Access to a library of
  • industry applications in areas such as finances, real estate, manufacturing and health care
  • Integration with Microsoft Office, Outlook and SharePoint
  • Stores relevant information in a single database
  • Gains deeper insight into business activities and customers
  • Integrates with back-office and enterprise systems

Salesnet CRM


www.salesnet.com

$30/user/mo for Standard Edition

Select Customers
Sovereign Bank, ITSM Academy, Namasco, Valley Bakers

Key Features

Additional Features

  • Adapt and create modules and workflows that optimize organization’s everyday processes
  • Easy sync for Microsoft Outlooks users
  • Optimized for the rise of mobile
  • Sort existing customers and qualified prospects with user-friendly lead management tools
  • Executives and marketing managers can create easy-to-monitor campaigns and analyze them
  • Highly capable import wizard makes the importation and migration of data completely painless

WORK[etc]


www.worketc.com

Starts at $78/mo for 2 users

Select Customers
Contact vendor for case studies                                     

Key Features

Additional Features

  • Includes CRM, project management, invoicing, help desk and more
  • Capture sales leads from web forms, mobile devices and email
  • Complete history of all customer interactions
  • Email templates
  • Email marketing campaigns
  • Customer lifecycle management
  • Lead management and sales pipeline
  • Contact management
  • Sync contacts from Google Accounts and Outlook, between coworkers and across devices
  • Open API

Soffront CRM


www.soffront.com

Starts at $20/user/mo

Select Customers
Boeing, Genzyme, Minnesota Secretary of State, SAIC

Key Features

Additional Features

  • Sales automation helps forecast better and manage opportunities effectively
  • Customer support helps manage customer support tickets from submission to resolution
  • CRM portal opens the door to customers, employees and partners for ticket management, self-service, Q&A and document management
  • Project management ensures service and delivery excellence
  • Marketing automation
  • Employee support
  • Back-office support
  • Help desk software
  • Project management and defect tracking
  • Mobile CRM
  • Outlook integration
  • QuickBooks integration

SugarCRM


www.sugarcrm.com

Starts at $65/user/mo

Select Customers
Avis, H&R Block, Coca-Cola Enterprise, AXA, BDO Seidman

Key Features

Additional Features

  • Opportunity management
  • Contact management
  • Account management
  • Forecasting
  • Quotes and contracts
  • Dashboards
  • Multi-channel campaigns
  • Campaign wizard
  • Email marketing
  • Web-to-lead forms
  • Lead management
  • Case management
  • Inbound email
  • Knowledge base
  • Social media
  • Email integration
  • Online collaboration
  • Document sharing
  • Sales trends
  • Case reports
  • Customer profiles

Top 40 CRM Software Comparison

bpm’online sales


www.bpmonline.com

Starts at $17/user/mo

Select Customers
Heineken, Bayer, Allianz, Heinz, Pelco by Schneider Electric

Key Features

Additional Features

  • Business process and workflow management
  • Account and contact management
  • Sales force automation
  • Lead management
  • Contact center with multi-channel support
  • Social media integration
  • Sales pipeline management
  • Service management
  • Project management
  • Time management
  • Marketing management
  • Dashboards, analytics and reporting
  • Role-based security
  • Integration with Microsoft Office and Outlook
  • Google integration
  • Accounting integration
  • Unlimited customization

Click HQ


www.clickhq.co.uk

Starts at $31/user/mo

Select Customers
eRecruit Solutions, United Brands, Rimes and Co, Kata Rocks

Key Features

Additional Features

  • Capture leads from forms
  • Account management
  • Lead and sales management
  • Portal for online ordering
  • Document templates
  • Email templates
  • Product catalogue
  • Tariffs and pricing
  • Invoicing
  • Account ledgers, credit notes and payments
  • Business process management
  • Campaign management, telesales and email marketing
  • Report builder
  • Internal collaboration
  • Social integration
  • Outlook integration
  • Sage integration
  • API supported

Workbooks CRM


www.workbooks.com

Paid editions start at $30/user/mo

Select Customers
Pitmans LLP, CRCC Asia, EST Marketing, Taopix Ltd, Caspian Media

Key Features

Additional Features

  • Sales force automation, pipeline and forecasting tools
  • Marketing automation
  • Google Analytics and Adwords integration
  • Google Apps integration
  • Integrates with MailChimp and other email marketing platforms
  • Sales order and supplier order management
  • Contract management
  • Customer service and support case management
  • Invoicing and collection
  • Integrates with Sage, Quickbooks and other accounting tools
  • MS Outlook integration
  • Powerful automation engine
  • Open API

Zoho CRM


www.zoho.com

Starts at $12/user/mo

Select Customers
Affordable Housing Alliance, JetHub, MicroLOGIX, T3 Direct

Key Features

Additional Features

  • Automate pipeline for lead generation, qualification and conversion
  • Custom web forms
  • Auto-assign leads with custom rules
  • Centralize accounts, related contacts, opportunities, etc.
  • Follow up on sales activities
  • Forecast sales
  • Opportunity management
  • Email integration
  • Mail merge
  • Social CRM
  • Google Apps integration
  • API and custom apps
  • Permission-based security
  • Campaign planning
  • Execute email marketing
  • Measure marketing performance

Nimble


www.nimble.com

Starts at $15/user/mo

Select Customers
Skyline Boston, SociaLink, Viwo Inc                                     

Key Features

Additional Features

  • Contact management
  • Unified communications
  • Activity management
  • Social media monitoring
  • Sales and marketing
  • Third-party integrations
  • Aims to unify all the disparate data and communication methods that businesses used to track contacts, leads, calendars and events
  • Facilitates collaboration and communication between team members, prospects, clients and contacts
  • Brings together email, activities, social networks and marketing and sales tools into one solution accessible from anywhere


facebooktwittergoogle_plusredditpinterestlinkedinmailby feather

4 thoughts on “TOP 40 CRM SOFTWARE REPORT”

  1. Great software comparison list. I’ve been using Apptivo for customer management. It is pretty good choice. My business necessity fully satisfied with this app.

Leave a Reply to Shyam Pankhania Cancel reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>