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What is vTiger CRM:


Vtiger is a web-based and 100% Open Source Customer Relationship Management (CRM) system. With its enormous flexibility, its functions and modules, vtiger is especially suitable for the use in critical environments of your enterprise.

vtigervssalesforce

What is Salesforce CRM:


Salesforce.com is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco. It was founded in March 1999, in part by former Oracle executive Marc Benioff.

Comparison Matrix of vTiger v/s Salesforce:

Comparison Matrix

Module / Feature

VTiger CRM 6.1

Salesforce

Marketing Automation
Campaigns

Yes

Yes

Campaign Dashboard

Yes

Yes

Email Marketing

Yes

No (available in paid version)

Web-to-Lead Forms

Yes

No

List Management

No

No

Marketing Reports

Yes

Yes

SMS Notifier

Yes

No

Newsletter Management

No

Yes

Sales Force Automation
Leads

Yes

Yes

Contacts

Yes

Yes

Potentials / Opportunities

Yes

Yes

Accounts

Yes

Yes

Activities

Yes

No

Documents

Yes

Yes

Contracts

Yes

Yes

Products

Yes

Yes

Quotes

Yes

Yes

Sales

Yes

Yes

Invoice

Yes

No

Purchase Order

Yes

Yes

Account Hierarchy

Yes

Yes

Recycle Bin

Yes

Yes

Reporting
Sales Trends

Yes

Yes

Marketing Analytics

Yes

No (available in paid version)

Case Reports

Yes

Yes

Multiple Dashboards on Homepage

Yes

No

Customer Profiles

No

No

SQL Reporting

No

No

Help Desk
Case Management

Yes

Yes

Email Based Ticketing

Yes

No (available in paid version)

Knowledge Base

Yes

No (available in paid version)

Self Service Portal

Yes

No

Case Escalation & Queuing

No

Yes

Collaboration
Email Client

Yes

No (available in paid version)

Project Management

Yes*

No

Outlook Plugin

Yes

Yes

Word Plugin

Yes

Yes

Thunderbird Plugin

Yes

No

Firefox Plugin

Yes

No

Activity Management

Yes

Yes

Employee Directory

Yes

No

Reminders & Alerts

Yes

No

Team Notices

Yes

No

Customization
Module Builder

No

No

Module Development Library

Yes

No

Custom Fields

Yes

No

Custom Modules

Yes

No

Configure Tabs

No

No

Assignment Notification

Yes

No

Workflow Automation Rules

Yes

No

Layout Editor

Yes

No

Mobile
PDA Edition

Yes

No

Offline Client Synchornization

No

No

Migration
Data Import & Exports

Yes

No

Duplicate Checking during Imports

Yes

No

Upgrade Wizards

Yes

No

Integration
Web Services

Yes

No

Cloud Connectors

Yes

No

Module Manager

Yes

No

Asterisk

Yes

No

Security
Access Control by Team

Yes

No

Field Level Security

Yes

No

Module Administration

Yes

No



Do You Need more information ?


For any further information / query regarding Technology, please email us at info@varianceinfotech.com
OR call us on +1 630 861 8263, Alternately you can request for information by filling up Contact Us
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