Dynamics CRM is the Microsoft™s CRM package which promotes sales and marketing in an organization. Dynamics CRM is based on XRM platform and it supports .NET framework. It supports the client server architecture and it can be integrated to Microsoft SharePoint and implemented on IIS server to provide a web based solution.
Microsoft CRM Features:
Dynamics NAV Integration
Microsoft dynamics NAV helps in integrating all the departments of organization through single application, it has modules like financial, human resource, supply chain, manufacturing, business intelligence, sales and marketing and project management.